A city skyline above green parkland
Human intelligence. African perspective.

Fasili.aiHuman expertise.
Better AI.

Expert human data for AI teams, delivered from Africa. Language specialists and credentialed professionals evaluate models, build datasets and test AI assistants, and are paid fairly to do it well.

✓Expert-led quality ✓African-language specialists ✓Fair pay, by design
HUMAN-IN-THE-LOOPSAMPLE
USER MESSAGE · SWAHILI

“Ninawezaje kutuma pesa kwa simu?”

“How do I send money by phone?”

Model answer accurate
Yes
Natural Swahili
Partly
Local context
✓ Human reviewed
Swahili language specialistEast Africa

Built for teams making AI work in the real world.

AI labs & research
Financial services
Healthcare
Education
Telcos, voice & language
Human data & evaluation

The human layer your AI is missing.

For AI labs, data vendors and AI product teams. We turn expert human judgment into data you can audit: every project comes with accuracy, agreement and turnaround reporting.

01 / EVALUATE

LLM evaluation & red-teaming

Find where your model gets it right and where it fails. Evaluators score answers against a written rubric and test safety in the languages your users speak.

  • Rubric scoring & preference ranking
  • Safety testing & adversarial prompts
  • Calibration sets for LLM judges
Put your model to the test
02 / LOCALIZE

African-language data

Native speakers who know the idioms, code-switching and everyday context that global models miss, for text and speech.

  • Transcription & translation
  • Speech recognition & voice quality review
  • Intent, sentiment & context labels
Speak your users’ language
03 / SPECIALIZE

Domain-expert data

Credentialed African professionals write and grade answers in fields where accuracy matters, with registration checked before their first task.

  • Accountants & actuaries
  • Clinicians & lawyers
  • Qualified teachers
Bring in the experts

Need the fundamentals too? Document extraction, classification and image annotation are available as add-ons to the services above.

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User research & testing

Talk to your users before you ship.

For product, design and research teams. We recruit verified participants for interviews, usability tests and surveys, handle screening, scheduling and incentives, and replace no-shows. You pay per participant, with no subscription.

Video interviews45-minute sessions in your own video tool$28 Usability testsUnmoderated or moderated, on prototypes or live productsfrom $15 SurveysVerified respondents in your survey toolfrom $4

Per participant, general consumer audiences, incentive included. Local-language moderation, transcription and synthesis available as add-ons.

Enterprise evaluation suites

Test your AI assistant before your customers do.

For banks, insurers, telcos and fintechs deploying AI assistants across Africa. African experts build a test suite around your products, your customers’ languages and local rules. You own the suite and can rerun it on any model.

  • Delivered in four to six weeksStart with a 50-task pilot suite, then scale.
  • Priced per validated taskYou pay only for tasks that pass a second expert’s review.
  • Optional monthly scoringWe score a sample of live conversations against the suite’s rubrics.

How each task is built

  1. 01TaskA realistic customer request, written by an expert
  2. 02RubricPass/fail criteria a reviewer or LLM judge can apply
  3. 03Reference answerWhat a good response contains
  4. 04ValidationA second expert checks it before it counts

Test categories

Swahili & Sheng conversations Mobile-money flows Local tax & VAT rules Personal data under local data-protection law Escalation & refusal handling Model cost vs quality
Research & datasets

Measuring how AI handles African work.

We publish what we learn about model performance on African languages and professional tasks, and license the datasets we build.

In development

Fasili Africa Index

A public benchmark of frontier models on African tasks: Swahili and Sheng customer support, tax and accounting, health, law and education. Written by practising professionals, graded by rubric.

About the Index
In preparation

Dataset catalogue

Licensable African-language and African-context datasets, from Swahili and Sheng intent data to expert-graded finance questions. Non-exclusive licences, with samples on request.

See planned datasets
Local knowledge. Global impact.

AI should understand more of the world.

We start with East Africa. Each language has a lead who writes its guidelines and settles disputed labels.

Swahili Habari Sheng Niaje Kikuyu Wĩ mwega Dholuo Idhi nade Luhya Kalenjin

Language scope and specialist availability are agreed for each project.

How we work

Human judgment. A repeatable process.

A clear rubric, the right people and checks at every stage. Pilots start with an accuracy target agreed up front.

01

Scope

Turn your goal into a written guideline, a rubric and a gold set of answered examples.

02

Pre-label

Model-assisted triage clears easy items so experts spend their time on hard ones.

03

Annotate

Vetted language specialists and credentialed experts do the judgment work.

04

Review

Multi-pass review, gold-set accuracy, agreement checks and weekly calibration.

05

Deliver

Secure hand-off with accuracy, agreement and turnaround reporting.

Good data starts with people

Fair isn’t a feature. It’s the foundation.

Behind every label is a person. Core workers are employed, not gig contractors, and pay is published before anyone applies.

Published pay, above benchmarks

Rates for each role are public, set above local benchmarks for AI data work, and never cut while a project runs.

Wellbeing built in

Counselling access, a grievance route with independent escalation, and no moderation of graphic or abusive content.

Security from the start

Managed devices, browser-only data access, project-level permissions and audit logs. We are working toward SOC 2; certification is not yet held.

Rooted in Africa. Built for the world.

A new perspective on human data.

Fasili.ai is being built to close a simple gap: AI teams need trusted human judgment for African markets, and talented people across Africa deserve well-paid, well-run work providing it.

Fasili is Swahili for a definition or an interpretation, which is what our people give your data.

Fasili brings together data science, African context and professional expertise. Data scientists design the rubrics, gold sets and quality checks behind every project. Language specialists bring the idioms, code-switching and everyday references that global models miss. Credentialed accountants, clinicians, lawyers and teachers judge whether an answer is actually right. The same verified people also take part in user research, so AI and product teams can test their products with the people who will use them. Every project reports accuracy, agreement and turnaround, so clients can check the quality of what they receive.

Let’s build something better

Your next dataset. A human advantage.

Tell us what you’re working on. Start with a focused pilot, then build a partnership around what your team needs.

Fixed-scope pilots with an agreed accuracy target You pay only if the target is met No minimum seat commitments Subcontract teams for larger data vendors User research priced per participant, with no subscription

Start a project brief